Hosted PBX

Fully Managed Cloud-based VoIP PBX and Contact Center.

MaxCS Private Cloud is turn-key managed business communications service that combines AltiGen’s time tested MaxCS VoIP business phone system, contact center solution, and cost-effective SIP trunks hosted in a secure private cloud. It’s an all-inclusive subscription-based solution that doesn’t require any upfront investment in PBX /call center hardware.

Whether upgrading from an existing AltiGen phone system or deploying as a first time customer, MaxCS Private Cloud will provide an easy to manage solution that reduces communications costs and your total cost of ownership (TCO).

MaxCS Phone System

Whether your company is large or small, branch office or headquarters, single site or multiple offices, AltiGen has the right VoIP phone system for your business. AltiGen IP PBX systems have been designed to be robust, flexible, reliable and cost effective — and easily scale in both size and capability. Since the features are delivered as software, unlike proprietary hardware-based phone systems, you are in control, able to deploy exactly the features and applications your business requires.

AltiGen’s all-in-one MaxCS VoIP business phone system includes a complete enterprise PBX feature set that meets the communications requirements of any size business.

MaxACD Contact Center

AltiGen’s MaxACD is a complete, all software VoIP contact center solution that seamlessly integrates to our MaxCS business phone system. At the heart of MaxACD is a powerful, software-based Automatic Call Distribution (ACD) engine which offers sophisticated call routing and distribution options. It includes a comprehensive call center feature set and capabilities comprising of agent/supervisor clients, monitoring, management, call recording and call reporting.

Benefits for Existing Customers

  • Seamless migration from an existing AltiGen premise-based PBX to cloud
  • Leverage investment in existing AltiGen phones
  • No retraining of administrator or user
  • No SA renewal costs
  • Loyal customer discount
  • Advanced business-class PBX and contact center feature set
  • Secure dedicated virtual server
  • Eliminate upfront CAPEX with no PBX hardware to buy
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  • Reduce IT and OPEX with no PBX to maintain
  • Lower communications costs with cost-effective SIP trunks
  • Single bill for software and communications

 

Benefits for New Customers

  • Advanced business-class PBX and contact center feature set
  • Secure dedicated virtual server
  • Eliminate upfront CAPEX with no PBX hardware to buy
  • Reduce IT and OPEX with no PBX to maintain
  • Lower communications costs with cost-effective SIP trunks
  • Single bill for software and communications